Effective Date: February 14, 2025

1. Nature of Service

Tokyodoor (www.tokyodoor.com) (hereinafter referred to as "this Website") provides Japanese product information display and purchasing agent services. We are not the direct seller of the products, but rather an intermediary platform that facilitates the purchase of products from websites such as Rakuten and Mercari in Japan.

2. Product Information

The product information displayed on this Website is from third-party websites. We strive to ensure the accuracy and timeliness of the information but cannot fully guarantee it.

Product prices, inventory, descriptions, and other information are subject to change without notice.

We are not responsible for any product information provided by third-party websites. Users should verify product information before purchasing.

3. Orders and Transactions

By placing an order through this Website, you agree to purchase the product and pay the corresponding fees.

We will make every effort to confirm the order, but we cannot guarantee that all orders will be successful.

Due to the nature of purchasing agent service, if the order cannot be completed due to third-party reasons such as order cancellations or out-of-stock situations, we will refund the customer.

We are not responsible for acts of sellers or delivery companies.

4. International Logistics

We provide international logistics services but are not responsible for delays, losses, or damages during the logistics process.

Users are responsible for international shipping costs, customs duties, and other related expenses.

Please be aware of customs clearance policies; we are not responsible for goods being detained or confiscated by customs.

5. Returns and Refunds

Due to the special nature of the purchasing agent service, we generally do not support returns without reason.

In special cases, please refer to our return and refund policy.

6. Website Content

We do not warrant the accuracy, completeness, reliability, or suitability of any content on this Website.

This Website may contain links to third-party websites, and we are not responsible for the content or services of these websites.

7. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of this Website or the purchase of products.

8. Right to Modify

We reserve the right to modify this Disclaimer at any time. The revised Disclaimer will be posted on this Website and will be effective from the date of publication.

9. Contact Us

If you have any questions or concerns about this Disclaimer, please contact us through the following methods: